Chick Policy

COUNTRY JUNCTION FARM & FEED STORE POLICY FOR CHICKS
Due to the delicate nature of newly hatched poultry, we cannot guarantee their condition after they leave our store. Our priority is to ensure they start off healthy and well-cared for, but their care and well-being become the responsibility of the purchaser upon departure. 
  • Sexing Accuracy: Orders from pullet-runs are sexed by the hatchery. Please note that sexing is approximately 90% accurate, but not guaranteed.
  • Rooster Policy: We understand that not every customer can accommodate roosters. At our Otis Orchards location only, we offer a re-homing service for unwanted roosters at a fee of $8 per bird. Please note, this service is no longer available at our Rathdrum store.
  • Quality of Birds: We do not guarantee any of our birds to be show quality. Our focus is on the health and well-being of the chicks for backyard flocks and personal enjoyment.
  • Health and Liability: Once the chicks leave our store, we cannot control their environment or care. Therefore, we assume no liability for their health or the health of any other poultry or people they may come into contact with. 
  • Vaccination: All chicks (excluding meat birds, turkey and waterfowl) are vaccinated against Marek's disease, providing a healthy start.
  • In-Store Care: Chicks are monitored in-store for 24 hours post-arrival to ensure they are healthy. Customers choosing to pick up their order within this period agree that Country Junction Farm & Feed is not responsible for the chicks' health upon departure.
  • Order Pickup: Birds not picked up within 3 days of arrival will result in forfeiture of payment, though exceptions may be considered on a case-by-case basis.
  • Order Cancellation and Refunds: Payments for orders are non-refundable if the order is cancelled within 10 days of the arrival date. Should your order be shorted, payments will be refunded or applied towards replacements as preferred.

We appreciate your understanding and cooperation with these policies, designed to ensure the best possible start for your new poultry and a clear understanding of responsibilities for all our valued customers.